All products sold by NewTech are either Franchise Sourced or from Authorized Channels only and of Guaranteed Quality. Even then, every purchase needs pre-approval.
Suppliers and Vendors pre-qualified and subsequently all incoming shipments strictly inspected and checked irrespective by our QC and Logistics Teams before inward entry into our systems. There are no quality deadlines attached to any of our products and we firmly believe Quality and Reliability are platforms on which we will base all our endeavor – there will never be any compromises on these fronts.
The key elements to our quality initiatives are: customer, products / processes and employee.
Everything the company does in its quest for world-class quality focuses on these three essential elements.
In the extremely rare event that any components you purchase from NewTech are not of the required standard, that is to say they don’t work electronically to manufacturers specifications, simply return them to NewTech within one year of purchase for replacement or refund.
Whether you require obsolete, shortage, or day-to-day components, ROHS compliant products specification, when you work with NewTech you will benefit from knowing we stand behind our parts, unlike our competitors who offer only a 30 day guarantee.
Delivery guarantee and order tracking
You are given a firm dispatch date along with FedEx, UPS or DHL tracking number so you can monitor the dispatch of your delivery… you can request an e-mail or fax every time a shipment is dispatched, with the delivery tracking number and delivery date.
Quality and ESD checked shipments
Your orders are carefully packed, using shielded, conductive or vacuum-sealed packaging where necessary, so you receive your parts in perfect condition. In addition, all our suppliers are constantly monitored, which means you receive the highest standard of quality, part of our inspection includes batch checking and the use of high-powered magnification equipment.
At NewTech we believe that quality and attention to detail makes all the difference, and is why we strive to meet and, in most cases, exceed regular franchised distributors.
The commitment to quality begins with ensuring our suppliers conform to our stringent quality processes. To become a supplier to NewTech is not the simple formality of filling out a form but can in most cases involve inspection of premises and most certainly ongoing evaluation and monitoring, this commitment continues with our in house quality checks right through to our Quality Guarantee.
We stand by our Product 100%.